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Beginner

Unable to access services portal

Hello,

 

I am setup as a customer administrator in the Cisco Services Access Management portal (as well as a company administrator), and I am still receiving the "You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access."

 

I have a few contracts with varying levels of services.  Most of them have SNTC, but I am not sure if they are eligible.  My director does have access to the portal, so if it is just a contract missing, that is fine and I can go ahead and add the contract, but I guess the problem is I don't know which contract I need to add.

 

Some help would be appreciated.

1 ACCEPTED SOLUTION

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Cisco Employee

Re: Unable to access services portal

Please confirm if you have access now. A sync that needed to occur had not, I pushed it through manually.

 

Thanks,

Brandon

2 REPLIES 2
Cisco Employee

Re: Unable to access services portal

Please confirm if you have access now. A sync that needed to occur had not, I pushed it through manually.

 

Thanks,

Brandon

Beginner

Re: Unable to access services portal

It is working now, thanks.

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