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Unable to Access SNTC portal

cheintz
Level 1
Level 1

Hello,

 

I was approved for access last Friday 4/3 but still get the "You do not currently have access to Smart Services Connection" page when trying to access.

 

Thank you,

 

cheintz

3 Replies 3

Supriya Patel
Cisco Employee
Cisco Employee

HI Chad,

 

Please login to SNTC portal and let me know if issue persist.


Thanks,
Supriya

I can access the portal now, but am not able to upload an inventory.  The customer field is blank when trying to upload, and I do not have options available in the left pane - only the Getting Started link.

Hi,

 

Could you please share screenshot via private message so I can understand issue better?

As of now, i can see successful file import for given account.

I can see that certificate has been generated as well.

 

Thanks,
Supriya