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Unable to access SNTC Portal

Shaun_Vizer
Beginner
Beginner

 

 

I appear to be stuck in some type of loop when attempting to access the SNTC Portal.

 

Trying to access https://services.cisco.com I get redirected to a page saying "You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access." which isn't correct as I do have access.

SNTC - access denied.png

 

 

I can confirm that I have access because when I attempt to register I get a message telling me that I already have access and redirects me back to https://services.cisco.com, where it loops back to the you don't have access page...

SNTC - access granted.png

1 ACCEPTED SOLUTION

Accepted Solutions

Jarrett Pomeroy
Cisco Employee
Cisco Employee
Hi there,
Can you please give it another try now and see if it looks good?
Thanks!
Jarrett

View solution in original post

8 REPLIES 8

Jarrett Pomeroy
Cisco Employee
Cisco Employee
Hi there,
Can you please give it another try now and see if it looks good?
Thanks!
Jarrett

Perfect Jarrett thank you, that works for me now

 

Appreciate your help.

 

Cheers,

Shaun

Jarret: Not work for me.

Could you please provide me another solution.

alithegreat site

Jarrett,

I am having this same issue right now.  Can you provide me the same assistance?

ChanningShort
Beginner
Beginner

Jarrett,

 

I am having this same issue right now.  Can you provide me the same assistance?

Hi ChanningShort,

Kindly try again. Note: you may need to clear any cached session.

Thanks,

Anthony

Thank you!  My issue is now resolved.

edward ventura
Beginner
Beginner

Hello,

I'm experiencing the exact issue reported.  What is the resolution?

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