12-12-2018 06:34 AM
Can provide details in PM
12-12-2018 06:41 AM - edited 12-12-2018 06:42 AM
12-12-2018 06:56 AM
12-12-2018 12:48 PM
Hello Casey,
Thanks for the details, I believe an interment issue may have occurred during their onboarding attempt. Can you please have the user try one more time to perform the self-onboarding steps? I’d like to see if it goes through successfully.
Thank you,
Jarrett
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