06-12-2017 08:47 AM
I am unable to assign a role to an external user whom I know is valid and has been used by other customers of our VAR. Check box is grayed out but it shouldn't be.
Solved! Go to Solution.
06-12-2017 10:35 AM
In order to assign a CBR role, there must be a "contract in common", that connects the dots between:
#1 must match #3, and #2 must match #4.
In order for us to troubleshoot your specific case, please provide the two Cisco.com ID's (DA and partner user) and the Contract number, via private message.
06-12-2017 10:35 AM
In order to assign a CBR role, there must be a "contract in common", that connects the dots between:
#1 must match #3, and #2 must match #4.
In order for us to troubleshoot your specific case, please provide the two Cisco.com ID's (DA and partner user) and the Contract number, via private message.
06-12-2017 10:59 AM
Will do
06-14-2017 05:17 AM
Hi,
I am facing the same issue, Please send us your email @ to share the appropriate informations.
06-14-2017 09:11 AM
In our case, an association issue had to be fixed before the selection could be become available. All good now.
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