cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

202
Views
0
Helpful
3
Replies
Highlighted

Unable to configure TACACS+ server on CSP Collector

Hi, community.

 

I'm trying to configure a TACACS+ serer on my CSP collector and I'm unable to configure this server from Delegate Admin user. The CSP shows me a "authorization failed" message.

 

I need someone to help me with this case.

 

Thank you so much in advance.

Everyone's tags (2)
3 REPLIES 3
Cisco Employee

Re: Unable to configure TACACS+ server on CSP Collector

Hello,

 

It sounds as though the CSPC is able to communicate with your TACACS server since the response authorization failed. Can you confirm the Authentication method between the CSPC and your TACACs server via Admin > Manage Remote Authentication Servers?

Beginner

Re: Unable to configure TACACS+ server on CSP Collector

Justin thanks for your revert.

 

Where I Can check in CSPC to confirm whether my CSPC is currently configured to use the default TACACs port . In same setting where its testing i also used port 1812 , 49.

Cisco Employee

Re: Unable to configure TACACS+ server on CSP Collector

My apologies, I've corrected my original post. Can you confirm the Authentication method between the CSPC and your TACACs server via Admin > Manage Remote Authentication Servers?
CreatePlease to create content
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links