Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
I'm trying to get going and registered, but when I enter our contract number and a valid serial number (taken directly from the contract) I get the error "We encountered an error while processing your request. Please refresh this page or try again."
It seems like either the contract is not entitled or the serial number does not match the contract, but the error message is so vague that I have no idea what is wrong. Any ideas?
I am registering for delegated administrator, i received mail for verification.
Thank you for requesting to be a Delegated Administrator. Please click the following link to confirm your email and complete the request.
When i click the link i get error in the portal
We encountered an error while processing your request. Please click on the URL provided in the email. If this error persists, please go to the self-service onboarding page to restart the registration process.
Hello,I did my first installation of CSPC (188.8.131.52) and can't upload discovered devices to SNTC Portal automatically. My http error is 400 (bad request): ...message: Caller Properties : Key : transport_mode Value : HTTPSmessage: Caller Properties : K...
Hello, Me and my client, we want to associate the user for the created inventory. When the inventory is selected, the option to associate a user does not appear. We are trying for Segment Management. Can help us please?