02-15-2019 07:43 AM
I have purchased a 3504 WLC including Full Support and the contract number is associated to my profile. However, when I try to download the software via Cisco software download, it appears I need additional entitlement. The contract was associated to my account 2 days ago. Is this normal?
Solved! Go to Solution.
02-19-2019 08:43 AM
Issue now resolved by Customer Support.
02-15-2019 10:52 AM
Hello - would you please private message me with the contract number?
Thanks,
Teresa
02-15-2019 12:21 PM
Thanks for responding. I emailed you.
02-19-2019 08:43 AM
Issue now resolved by Customer Support.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide