02-15-2019 07:43 AM
I have purchased a 3504 WLC including Full Support and the contract number is associated to my profile. However, when I try to download the software via Cisco software download, it appears I need additional entitlement. The contract was associated to my account 2 days ago. Is this normal?
Solved! Go to Solution.
02-19-2019 08:43 AM
Issue now resolved by Customer Support.
02-15-2019 10:52 AM
Hello - would you please private message me with the contract number?
Thanks,
Teresa
02-15-2019 12:21 PM
Thanks for responding. I emailed you.
02-19-2019 08:43 AM
Issue now resolved by Customer Support.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: