07-28-2021 03:28 PM - edited 07-28-2021 03:29 PM
I did a manual upgrade from 2.9 to 2.9.1 as it wasn't doing it though the GUI. So now that I am 2.9.1 and I don't get the upgrade message anymore, I went into Software upgrades and then click on Get collection platform software updates as I want to verify that is show it is upgraded and current and I get the following pop up error: Failure - Unable to find valid certification path. I can't seem to find any information on how to fix this. Any ideas? I also did 2 other collectors manually and had no issues with this error message. They both allow me in to the upgrade screen and show me I am up to date.
07-29-2021 08:27 AM
Hi Jim,
I hope you are doing well!
I'm in charge of this post. Sending you a PM for more info/troubleshooting.
Regards,
Neha
08-05-2021 10:26 AM
Hi Jim,
I hope you are doing well!
I have sent you a Personal Message. Could you please check and revert in a personal message.
Regards,
Neha Rani
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