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I have a customer that is having issues granting internal access to a user within their own company. The DA is attempting to grant their user internal access to the SNTC Portal, but cannot do so despite the user being associated in all aspects to the company. Assistance would be greatly appreciated! Thank you.
We are unable to even get to the role assignment page for this user. "The entered user ID was not found, or is not associated with your company." Error keeps producing despite the association of the user in question to the company.
I just installed a new 2.9 collector. During initial config, setting the DNS server kept failing so I continued anyway. Now I am in the admin shell and trying:admin# conf dns -a 192.168.10.4but it keeps failing with:execute % Error occured while executing...
Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the registration status.A TAC was opened, but it instructs to...
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...