Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
Welcome to Smart Net Total Care. How-To Videos are available under "Useful Links" on the left navigation panel to help initiate the Smart Net Total Care experience.
But cannot find "Useful Links" on the left navigation panel to help initiate the Smart Net Total Care experience.
How do I find the How-To Videos?
Also I did find one video. I'm not sure how I found it, but I was watching the video Collecting Inventory for Cisco Smart Net Total Care Service. In the video, the announcer mentioned a that this is the second video in the series and I would like to see the first video on how to setup designated admin and administrator account as it was covered in a previous video.
I had the same thing no links and support is useless
I got frustrated and logged out and closed all IE windows and after about an hour everything was fixed my uploads worked and I did finally get the Useful links
I think you just have to wait a few hours for this to work
another tech sent me a message "From your screenshot, it looks like you are not yet on boarded to the SNTC portal and are still in the “Welcome” workflow, which is probably why you are not yet seeing Useful Links."
I don't know how to get onboarded to the SNTC portal it would be nice if there was some guide or help from support
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Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the registration status.A TAC was opened, but it instructs to...
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...