Unable to login to adminshell

[Avinash Govindarajula]

Hello-

We are running CSPCv2.7.3.1 

When I try to login to CLI using admin account, I get successfully authenticated but i get to linux prompt

"[admin@ccoll01 ~]$ " instead of adminshell enable mode. Collectorlogin account is working as well.

Can someone help with this?

Thanks

[brawall]

Can you please post output of below command run as the collectorlogin user:

getent passwd admin | cut -d: -f7

Thank you,

[Avinash Govindarajula]

Here is the output.

[collectorlogin@netprtccoll01 ~]$ getent passwd admin | cut -d: -f7
/bin/bash

[brawall · Accepted solution]

It looks like someone changed the admin user's default shell to bash. You can change it back with the below command run as the root user:

usermod --shell /opt/cisco/ss/adminshell/bin/clishell admin

Please confirm if you are able to access the admin shell when this runs.

Thank you,

Brandon

[Avinash Govindarajula]

That worked. Thank you.