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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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skc455
Beginner
Beginner
‎09-17-2020 03:11 PM
‎09-17-2020 03:11 PM

Unable to login to SNTC portal page

I have problems getting my team members login to the SNTC portal, as a DA I gave permissions and also assigned roles. However, they still can't access. When they try to request access it tells they already have permissions and redirects to the main page, but when the page is displayed it says "You do not currently have access to SNTC" .

1 person had this problem
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Accepted Solutions
Justin Sprake
Cisco Employee
Cisco Employee
In response to skc455
‎09-18-2020 09:52 AM
‎09-18-2020 09:52 AM

Thanks for the details. Your colleagues should now be able to access the SNTC portal as expected.

View solution in original post

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