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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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skc455
Beginner

Unable to login to SNTC portal page

I have problems getting my team members login to the SNTC portal, as a DA I gave permissions and also assigned roles. However, they still can't access. When they try to request access it tells they already have permissions and redirects to the main page, but when the page is displayed it says "You do not currently have access to SNTC" .

1 ACCEPTED SOLUTION

Accepted Solutions

Thanks for the details. Your colleagues should now be able to access the SNTC portal as expected.

View solution in original post

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