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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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rquibelan
Beginner

Unable to modify Discovery job receive "re-login as appliance time has changed or user session has time out"

When trying to modify a recurring Discovery job, the CSP collector prompts a warning stating "Please re-login as appliance time has changed or user session has timed out". I press the OK button the message goes away. If I logout of the session and log back in I encounter the same error message. I'm running CSPC version 2.8.1.8 and need to at a minimum delete the job.

 

ThanksSNTC, CSP Collector, re-login, session time outSNTC, CSP Collector, re-login, session time out

 

1 ACCEPTED SOLUTION

Accepted Solutions
Justin Sprake
Cisco Employee

I've noticed that certain browsers trigger a faster-than-expected logout prompt than others, can you confirm if this issue persist when attempting to access the CSPC WebUI via Chrome/Firefox?

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2 REPLIES 2
Justin Sprake
Cisco Employee

I've noticed that certain browsers trigger a faster-than-expected logout prompt than others, can you confirm if this issue persist when attempting to access the CSPC WebUI via Chrome/Firefox?

View solution in original post

rquibelan
Beginner

Justin,

 

Thank you. I installed an older version of FireFox and that corrected the issue.

 

Ray