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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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JSM92
Beginner

Update on Collector software download?

Any news on when the collector will be available to download again?  

6 REPLIES 6
jofrumki
Cisco Employee

Please see our official announcement for information on the availability of the CSPC software. 

https://community.cisco.com/t5/smart-services-documents/cspc-root-password-update/ta-p/3859506?attachment-id=169832

I’m fully aware of the issue that precluded taking down the OVA, I was trying to get an update on when it will be up again. 

Chris Simm
Beginner

Hi

 

It appears the downloads are now available again from Cisco.

 

Regards

Chris

ISO only no OVA template

Correct and don't think the upgrades via the update tab in the collector are working correctly either. Going to try a manual upgrade later via the available patch download

Hi,

 

The OVA file is now available from Cisco downloads,

 

Regards

Chris

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