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What logs would I need to provide for troubleshooting the upgrade to 2.8? Auto updates are already enabled in the collector however it is not completing.
i believe we have hard time to upgrade from 2.7.3 to 2.8
rather suggest to take back up and build new OVA with 2.8 and restore the backup.
yes you rightly said, i had 4 or 5 webex calls with cisco, and not able to resolve bottom of the issue.
Not that i am complaining about that, but its easy to build new and restore jobs and settings.
you need to access SSH to box to view that logs
or you can use winscp - connect to smart collector
go to that folder mentioned by cisco.
Download locally and attach to this ticket or you can open a ticket with TAC