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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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barasniewski
Beginner

Upload Failed

Hi, the collector can't upload to the portal.

 

CSPC error.png

2 REPLIES 2
Walter Thompson
Cisco Employee

Hi,

 

You appear to be hitting a known error we've seen before. Please reference the following link and let me know if the steps resolved the 400 bad request error. 

 

https://community.cisco.com/t5/smart-net-total-care-portal-and/cspc-upload-failed-https-transportmode-has-failed-400-bad/td-p/3369546

I have tried check the box, but haven't worked2019-09-05_10h13_14.png2019-09-05_10h13_50.png2019-09-05_10h14_37.png