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Beginner

Hello Nathalie,

Hello Nathalie,

It has been five days and I have not heard any updates and I still can't upload my SNTC file. Any update from you?

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Cisco Employee

Hi Peter,

Hi Peter,

I will reach out to you offline to request additional information.

Thanks,

Nathalie

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Beginner

Yeah, I think the portal is

Yeah, I think the portal is showing you as a user. An admin needs to grant access to users.  I think you should try deleting the customer user role from your account and just be the admin.  Then I think you will see more 'stuff' on portal screen.

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Beginner

Very good idea, but alas, no

Very good idea, but alas, no dice. I am no longer listed as a user for SNTC just admin now, which says it gives me rights to upload files. I have reached out to Cisco to see what the hey is going on with this.  They set me up initially because I had to move my CCO from my old employer with a full out SNTC portal I setup there. Maybe I am stuck in the system somewhere?

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