Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
Yeah, I think the portal is showing you as a user. An admin needs to grant access to users. I think you should try deleting the customer user role from your account and just be the admin. Then I think you will see more 'stuff' on portal screen.
Very good idea, but alas, no dice. I am no longer listed as a user for SNTC just admin now, which says it gives me rights to upload files. I have reached out to Cisco to see what the hey is going on with this. They set me up initially because I had to move my CCO from my old employer with a full out SNTC portal I setup there. Maybe I am stuck in the system somewhere?
Hello,I did my first installation of CSPC (184.108.40.206) and can't upload discovered devices to SNTC Portal automatically. My http error is 400 (bad request): ...message: Caller Properties : Key : transport_mode Value : HTTPSmessage: Caller Properties : K...
Hello, Me and my client, we want to associate the user for the created inventory. When the inventory is selected, the option to associate a user does not appear. We are trying for Segment Management. Can help us please?