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Upload Processing still stuck in "IN PROGRESS" after 4 days.

spemiller
Level 1
Level 1

Greetings.

Our most recent upload has been in progress since Dec 5, 2016 09:25.  Could someone take a look at it?  Thanks.

I had done a few manual uploads before this one that worked fine.  This one was the first scheduled collection with upload.  I don't know if that matters.

Thanks,

Spencer

1 Accepted Solution

Accepted Solutions

Hi Spencer ,

We have manually uploaded the same file again and it processed successfully E2E.

Thanks,

Anusha.

View solution in original post

4 Replies 4

asingadi
Cisco Employee
Cisco Employee

Hi Spencer,

Thanks for reaching out to cisco,I am working on this issue will update you soon.

Thanks,

Anusha.

Thanks.

I see that it failed with a processing end time of Dec 12, 2016 05:28.  Please let me know if I should just run the upload again or if I need to change something.

Thanks,

Spencer

Hi Spencer ,

We have manually uploaded the same file again and it processed successfully E2E.

Thanks,

Anusha.

Thank you Anusha.  The next scheduled upload is in progress so hopefully it will process successfully in the normal time.

Spencer

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