upload same SN with collector and CSV file

[Mahmoud]

dears,

what happens if I upload the same device SN with the collector and then upload it again in the portal but with different data

[Lyndon Siu · Accepted solution]

Mahmoud,

Within your inventory, a physical device is identified by a combination of SN and PID.  If you do a subsequent CSPC upload or CSV import of the SN/PID but with different attributes, the entry in the SNTC portal should reflect the latest attributes for that device.

Bobby

[Mahmoud]

after adding devices by the csv all devices shown at the portal only ones that add by the collector

for example for 1800 router series ( 60 devices added by the collector and 10 by the csv but can see only 60 devices at the portal as total number

[Pamela Ghosh]

Hi Mahmoud,

Are all the 10 devices are with different attributes , meaning SN and PID are different than what got added through Collector , please confirm .

Regards

Pamela

[Mahmoud]

I found the uploaded devices but in different category inspite I added them with same product id

anyway thanks for your support