Re: Would a Radius Server prevent me from discovering switches?
Welcome to the Smart Net Total Care Community!
Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
Your Radius server is just authenticating logins to the device. The CSPC uses SNMP during discovery jobs to communicate with devices. Please ensure SNMP is enabled on the device, then check to make sure the SNMP credentials configured on the device matches what is configured in the collector. Also make sure no ACL is configured on the SNMP credential that would prevent the CSPC IP from accessing the SNMP engine on the device.
I just installed a new 2.9 collector. During initial config, setting the DNS server kept failing so I continued anyway. Now I am in the admin shell and trying:admin# conf dns -a 192.168.10.4but it keeps failing with:execute % Error occured while executing...
Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the registration status.A TAC was opened, but it instructs to...
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...