Cisco Con Services

[omera]

Question

Hi guys,

I was looking online on Cisco's website and other forums for the difference between cisco Con services and their features, unfortunately, no luck there.

if possible could anyone tell me what is the difference between CON-SSSNT-ASR1001X and CON-SSSNT-SLASR1AM, and if there is any matrix paper that elaborates on the Con service feature

thanks

Answer

[balaji.bandi]

As per my understanding 

CON-SSSNT-ASR1001X   - This is for hardware replacement for NBD (next business Day) 

CON-SSSNT-SLASR1AM,  - This is software extended support and warranty with NBD 

[omera]

is there any document that I can get this information from or reference it in the future ?

[balaji.bandi]

i found only one good guide as below : https://www.andovercg.com/datasheets/cisco-asr-1000-series-aggregation-services-routers-guide-c07-731639.pdf

[omera]

thanks