DNAc - Device Sync constantly In-Progress state

[bofele]

Hi,

Network edge devices comprise of stack of 4 9300 switches with 48 ports. Some of them are constantly Syncing. All devices have default sync period defined (25 minutes). I can't imagine it takes 25 minutes to sync a stack. Does Service Assurance trigger device sync? Any other reason for long sync?

Kind regards,

Bostjan

[tahuja]

Hi Bostjan,

There might be some some specific DNAC issue, for which you should raise issue with TAC (CX team) and they should be able to help you.

[bciecko]

Any advice that doesn't involve opening TAC Case? I would have started there if that's what I wanted. Came to forum to get advice on how to self-troubleshoot. Not a helpful reply.

[andy!doesnt!like!uucp]

Hi

i guess in this case only u can do is to diagnose the activities in background via switch's cli 

[bciecko]

Did you end up opening TAC Case? Any feedback as to what's causing this?