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I can't stop a process in MDS

Hello,

 

I need to kill a proccess in a switch MDS 9706 because this didn't allow me to delete a user.

When I try to delete the user, appears the next:

user monitoring is currently used by process 22840

I check what proccess it is using:


PID State PC Start_cnt TTY Type Process
----- ----- -------- ----------- ---- ---- -------------

22840 S f65cbf67 1 0 O vsh

 

I stopped the services that I know the user is using, but nothing it happens. I try to use the command kill but it didn't work.

 

Thanks.

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Cisco Employee

Re: I can't stop a process in MDS

Hi,

   In what context did you use the kill command? Do you have the output?

You will most likely need to open a case with TAC to get help killing this process.

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Cisco Employee

Re: I can't stop a process in MDS

Hi,

   In what context did you use the kill command? Do you have the output?

You will most likely need to open a case with TAC to get help killing this process.

View solution in original post

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Re: I can't stop a process in MDS

Hi Branden, 

 

Yes, I opened a TAC case and they helped us to access a linux mode in which we was able to kill the process. 

 

Thanks for your help. Sorry for delay in answering but we haven't received a notification from your answer.

 

Kind Regards!

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