06-14-2012 07:35 PM
I have a small SG300-8 switch to connect 1Gbps Internet Connection to a router and a server console. Today we have suffered a network outage and I don't know the reason and if it has been related with the switch model.
Since this afternoon I have a great number of packet losses between the ISP and our switch. So many losses that I couldn't connect to any device (switch, router, service console) from Internet and we have completely lost internet connection. The ISP have told me that he was receiving a great number of input errors (mainly CRC errors) in his network interface. But suddenly it has begun working again.
I have only these logs from the switch and I'm very worried about this problem. The logs of the switch:
5-Jun-2012 03:23:01 :%STP-W-PORTSTATUS: gi2: STP status Forwarding
15-Jun-2012 03:22:57 :%LINK-I-Up: gi2
15-Jun-2012 03:17:41 :%LINK-W-Down: gi2, aggregated (1)
15-Jun-2012 03:13:09 :%STP-W-PORTSTATUS: gi2: STP status Forwarding
15-Jun-2012 03:13:05 :%LINK-I-Up: gi2
15-Jun-2012 03:13:02 :%LINK-W-Down: gi2
15-Jun-2012 03:10:10 :%STP-W-PORTSTATUS: gi1: STP status Forwarding
15-Jun-2012 03:10:06 :%LINK-I-Up: gi1
15-Jun-2012 03:00:23 :%STP-W-PORTSTATUS: gi2: STP status Forwarding
15-Jun-2012 03:00:18 :%LINK-I-Up: gi2
15-Jun-2012 03:00:16 :%LINK-W-Down: gi2
15-Jun-2012 02:59:32 :%LINK-W-Down: gi1
14-Jun-2012 22:13:02 :%STP-W-PORTSTATUS: gi1: STP status Forwarding
14-Jun-2012 22:12:58 :%LINK-I-Up: gi1
14-Jun-2012 21:55:08 :%STP-W-PORTSTATUS: gi2: STP status Forwarding
The only thing that I don't understand is the meaning of "agregated". The port gi2 is where ISP was connected. I would appriciate any comment, any! Thanks is advance, I would try to sleep...
Christian
06-14-2012 07:41 PM
It seems that i have errors in that interface...
m-globalswitch-sw-1#sh interfaces counters gi2
Port InUcastPkts InMcastPkts InBcastPkts InOctets
---------------- ------------ ------------ ------------ ------------
gi2 3996281 10 1468 1234443603
Port OutUcastPkts OutMcastPkts OutBcastPkts OutOctets
---------------- ------------ ------------ ------------ ------------
gi2 8270438 14598 8 3626646129
Alignment Errors: 0
FCS Errors: 2125724
Single Collision Frames: 0
Multiple Collision Frames: 0
SQE Test Errors: 0
Deferred Transmissions: 0
Late Collisions: 0
Excessive Collisions: 0
Carrier Sense Errors: 0
Oversize Packets: 0
Internal MAC Rx Errors: 0
Symbol Errors: 0
Received Pause Frames: 0
06-15-2012 10:58 AM
Hi Christian,
What caught my eye was:
FCS Errors: 2125724
What device is gi2 connected to? It looks like there may be a port setting mismatch (ie full duplex v. half duplex) that may be causing the checksum errors. Can also look at the output from show spanning-tree detail.
Don't forget, you can always try cisco small biz support via chat. They are top notch.
Best,
David
Please rate helpful posts.
06-17-2012 11:26 PM
ok. Thanks David.
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