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Issue with voice vlan determination

bfflusek
Beginner
Beginner

Hello,

I have a Cisco SG300-10PP switch.  It has become convinced that the voice VLAN should be 64 and I cannot disabuse it of that notion.  I have reset it to factory defaults and it still thinks this.  I have manually set the voice VLAN ID to 68, which is what I want it to be.  The upstream switch is telling it 68 via CDP, but the SG300 still thinks that the agreed upon VLAN is 64.  I deleted the VLAN off the switch, but as soon as I connect a phone, it recreates the VLAN.  I am not sure how to fix this issue.  The switch is running version 1.3.5.58.  I tried setting the port to trunk mode as one of the posts suggested but that did not seem to help.  When I edit the Smartport Type settings for ip_phone or ip_phone_desktop, the voice VLAN number is not changeable.

I would appreciate any help on how to get this working the way that it should.

Thanks,

Bill

4 Replies 4

Yiu Kay Lee
Cisco Employee
Cisco Employee