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linksys SLM224P No paso del login

KeroCallahan
Level 1
Level 1

Saludos, tengo un problema, tengo un Linksys SLM224P que no puedo pasar del login, les adjunto imágenes para ver si alguien sabe como arreglar esto, muchas gracias.

Pantalla de logeoPantalla de logeoPantalla de logeo

 

Se queda así

No avanza y se queda asíNo avanza y se queda así

 

11 Replies 11

@KeroCallahan hello, try internet explorer or some other web browser. this can happen if you have old firmware which do not support new web browsers.

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

Hi, I'm using Windows 11, and in Edge, there is no Internet Explorer

@KeroCallahan hi, is it same output in other web browsers? chrome, edge or firefox? 

you can try below to use compatibility mode for Internet explorer.

https://support.microsoft.com/en-us/microsoft-edge/internet-explorer-mode-in-microsoft-edge-6604162f-e38a-48b2-acd2-682dbac6f0de

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

KeroCallahan
Level 1
Level 1

and I already tried with several browsers and nothing

@KeroCallahan seems like either interface corrupted or device is busy with other tasks. 

option 1. give some time to load around 4-5 minutes. 

option 2. try to access via CLI and check if device is hanged or any error logs and try restarting the device.

option 3. if you have backup of the config, try reset the device and access.

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

Excuse me, what is the CLI, how do I access this option, and, I don't have any backups of this device

@KeroCallahan try this guide. hope it will work. 

https://support.linksys.com/kb/article/5036-en/

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

No puedo acceder, me sale ese error

Captura de pantalla 2024-10-06 003939.png

Captura de pantalla 2024-10-06 004032.png

@KeroCallahan seems like service is not configured to accept connections. next thing will be reset. but if you do not have backup of device that will be bit tough to reconfigure device again.

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

and how would it be reconfigured?

KeroCallahan
Level 1
Level 1

Thanks for answering, I already followed the instructions, but nothing