We have two brand new SG550XG-24F with Firmware 2.4.0.94. In the logs i see at least 2 fatal crashes. The Stack reboots twice within serveral hours. As this is our Core Switch witch several Access Switches connected, it stops the whole network for 10 minutes.
Can anyone say if it is HW ( so to RMA) or a Firmware Problem ( Downgrade to previous Firmware 2.2.5.68 ? )
Error Logs:
Alert %STCK SYSL-A-UNITMSG: UNIT ID 2,Msg:/lib/libpthread.so.0(+0x6e64) [0xb6eade64] ***** END OF FATAL ERROR ***** ***** END OF FATAL ERROR *****
Alert %STCK SYSL-A-UNITMSG: UNIT ID 2,Msg:%SYSLOG-F-OSFATAL: interface mode NA ***** FATAL ERROR ***** Reporting Task: BOXS. Software Version: 2.4.0.94 (date May 31 2018 time 02:37:28) ros(HOSTG_fatal_error+0x14) [0x2e62a4] ros(OSSYSG_fatal_error+0x134) [0x8752ec] ros(HALC_hw_common_get_interface_mode+0x98) [0xc579a4] ros(HALP_hw_common_configure_speed+0x130) [0xc57e94] ros(HALC_hw_common_set_cascade_port_config+0xa0) [0xc58a6c] ros() [0xc1c0ec] ros(HALC_hw_api_dispatch_cascade+0x64) [0xc16bcc] ros() [0xba1268] ros(HALC_config_cascade_dispatch+0x1a0) [0xba27ac] ros() [0xbc0884] ros() [0xbc103c] ros() [0xbc13f8] ros() [0xb
2147483451 2018-May-31 04:37:42 Alert %STCK SYSL-A-UNITMSG: UNIT ID 2,Msg:/lib/libpthread.so.0(+0x6e64) [0xb6eade64] ***** END OF FATAL ERROR ***** ***** END OF FATAL ERROR *****
2147483452 2018-May-31 04:37:42 Alert %STCK SYSL-A-UNITMSG: UNIT ID 2,Msg:%SYSLOG-F-OSFATAL: interface mode NA ***** FATAL ERROR ***** Reporting Task: BOXS. Software Version: 2.4.0.94 (date May 31 2018 time 02:37:28) ros(HOSTG_fatal_error+0x14) [0x2e62a4] ros(OSSYSG_fatal_error+0x134) [0x8752ec] ros(HALC_hw_common_get_interface_mode+0x98) [0xc579a4] ros(HALP_hw_common_configure_speed+0x130) [0xc57e94] ros(HALC_hw_common_set_cascade_port_config+0xa0) [0xc58a6c] ros() [0xc1c0ec] ros(HALC_hw_api_dispatch_ cascade+0x64) [0xc16bcc] ros() [0xba1268] ros(HALC_config_cascade_dispatch+0x1a0) [0xba27ac] ros() [0xbc0884] ros() [0xbc103c] ros() [0xbc13f8] ros() [0xb
2147483646 2018-Sep-27 11:56:47 Emergency %SYSLOG-F-OSFATAL: caught segmentation fault exception at address 0xc signal-num = 11 (SIGSEGV) signal-code = 1 (SEGV_MAPERR) reg[00] = 0x9627b354 reg[0 1] = 0x405 reg[02] = 0x0 reg[03] = 0x0 reg[04] = 0x9628d5ee reg[05] = 0x96298a60 reg[06] = 0x962a0218 reg[07] = 0x9627b354 reg[08] = 0x962a0010 reg[09] = 0x6 reg[10] = 0x9628d5de FP = 0x9628d5b6 IP = 0x1 SP = 0x6cdfe880 LR = 0xd01770 PC = 0xd0177c CPSR = 0xa0000010 Fault Address = 0xc Trap no = 0xe Er r Code = 0x17 Old Mask = 0x0 ***** FATAL ERROR ***** Reporting Task: IP6C. Software Version: 2.4.0.94 (date May 31 2018 time 02:37:28) ros(HOSTG_fatal_e
