SRW248G hanging periodically

[Hugo Lynch]

Hi,

I have an SRW248G that every so often just hangs and a reboot fixes it.  In the logs I get the following error message after the reboot:

%SYSLOG-F-OSFATAL: HOST_go: Not enough free memory for OS *****FATAL ERROR***** Reporting tast: ROOT. Software version 1.0.0.61 (date 19-Jan-2006 time 12:32:08) *****END OF FATAL ERROR*****

Has anyone seen this before and if so is it a software upgrade to fix it or is it an RMA?

Thanks,

Hugo.

[jeffrrod]

Dear Hugo,

Thank you for reaching Small Business Support Community.

This memory error seems to be hardware related, I anyway suggest you to upgrade the firmware release to latest version 1.2.3.0;

http://software.cisco.com/download/release.html?mdfid=282414077&softwareid=282463181&release=1.2.3.0

You can then restore to factory conditions, configure the router back and then monitor it so if the problem persists I would then suggest you to contact the Small Business Support Center;

https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

I am sorry I cannot give you a better suggestion but based on this syslog output I see no way around to determine the cause of the problem.  Please let me know if there is anything else I may assist you with in the meantime.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

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[Hugo Lynch]

Hi Jeffrey,

thanks for that.  I'll upgrade and continue to monitor.

Cheers,

Hugo.

[Hugo Lynch]

Hi Jeff,

just to let you know that the switch never came back after the upgrade so it look's like it was a hardware issue.

Thanks for your assistance.

Cheers,

Hugo.