cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
386
Views
0
Helpful
1
Replies

Vlan BUG interface settings keeps being set to disabled

ictoanet1
Level 1
Level 1

Hello,

I've purchached a SG200-26 for our office. in order to seperate the administration from the reception i wanted to create a vlans. Every time i tried the vlan interface kept being set on disabled even when i set it back to enabled in the menu: vlanmanagement -->interface settings.

I tried upgrading the firmware and downgrading the firmware and offcourse the bootfile. I searched many google articles.I think it seems i've found a bug in the firmware or i missed out something obvious and important.

could anyone confirm my story or point me in the right direction?

thanks in advance

regards,

Kees

1 Reply 1

jonrodr2
Level 1
Level 1

Hello my name is Jonathan and i am one of the Engineers here at the Cisco SBSC team. I apologize for the inconvenience with this unit.

please let me know the following:

Are you still facing this issue? if so please let me know, were you able to upgrade the firmware on the unit? at this point our latest version for this model is 1.4.5.2 so if the switch is not on this version can you do the upgrade and test it, if after this you still get the issue, i would recommend a factory reset on the unit and try again. If you need further assistance after these steps i suggest to give us a call at 1-866-606-1866. thanks and have a great day.