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Beginner

2960 Stack crashes

Hi,

We have a 2960 stack of 4 WS-C2960S-24PS-L switches.

Sometimes, at random, the stack crashes and reboots. I have downloaded the crashinfo file and can see the following error.

Mar 21 09:31:15.357 CET: %PLATFORM_RPC-3-MSG_THROTTLED: RPC Msg Dropped by throttle mechanism: type 37, class 14, max_msg 32, total throttled 21492

-Traceback= 13A686C 160862C 160E0B4 15E2088 184FD48 18467B8CMD: 'int gi2/0/11' 09:31:16 CET Mon Mar 21 2011

When I investigate the error it points to a lack of hardware resources. The IOS version (c2960s-universalk9-mz.122-55.SE) is not the newest. But the error does not indicate an IOS bug.

Has anyone else experienced a problem like this?

Thanks,

Joris

Mar 21 09:47:44.143 CET: %QOSMGR-4-COMMAND_FAILURE: Execution of master:HQM_IDBTRUST_CMD command failed on GigabitEthernet

1 ACCEPTED SOLUTION

Accepted Solutions
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Cisco Employee

Yes, I would agree with Paolo.

You should upgrade to 12.2(58)SE1, and continue monitoring the device.

Regards,

ranraju

View solution in original post

7 REPLIES 7
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Hall of Fame Master

It's a know bug, been discussed if you search.

Update IOS.

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Cisco Employee

Yes, I would agree with Paolo.

You should upgrade to 12.2(58)SE1, and continue monitoring the device.

Regards,

ranraju

View solution in original post

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Yes,

I think I will try the upgrade to 12.2(58)SE1 first.

Thanks for your help...

Best Regards,

joris

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Just to let you know this would be the bug that you are hitting - its external, you can view its details on the cisco bug toolkit: CSCtl60049.

You have a good day!

Regards,

ranraju

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Ranraju,

I get this message. Could it be that you gotthe bug ID wrong? I am chasing this proble on two different stacks of 2960S switches running 12.2(55)SE.

Alphonse

CSCtl60049 Bug Details
This bug ID CSCtl60049 currently has no detailed information associated with it. Please add this bug ID to your watch group, which will notify our system administrators of your interest in this bug. Bug Toolkit will then notify you of any changes to this bug in the future.

We invite you to reach out to the experts on the Bug Toolkit Support Community. You may find answers there to your Bug Toolkit questions, or post your feedback on our forum as well. Thank you.

3750e switchcrash after " %QOSMGR-4-COMMAND_FAILURE: Execution of master
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Beginner

Hi,

I see this issue (%PLATFORM_RPC-3-MSG_THROTTLED) in my C2960S-stack even after upgrading to IOS 15.0(1)SE3.

This problem is affecting users which cannot loggon to clients, and is only solved after rebooting the switch stack.

Is there a permanent solution for this issue?

Highlighted
Hall of Fame Community Legend

I see this issue (%PLATFORM_RPC-3-MSG_THROTTLED) in my C2960S-stack even after upgrading to IOS 15.0(1)SE3.

Avoid using 15.0(1)SE and later.  First try the more-stable 12.2(55)SE6.

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