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Beginner

2960X-48TS-L hangs at Testing Memory

Hi all,
I was facing an issue after 2960X switch upgrading IOS to a higher version, after rebooting.
my switch always hangs at

 

CPU rev: B
Image passed digital signature verification
Board rev: 5
Testing DataBus...
Testing AddressBus...
Testing Memory from 0x00000000 to 0x1fffffff...| S

 

can someone help to give me solution?

7 REPLIES 7
Hall of Fame Community Legend

Re: 2960X-48TS-L hangs at Testing Memory

Try performing a hard reboot (pull the power cable).
If things don't improve, contact TAC and organize for an RMA.
Beginner

Re: 2960X-48TS-L hangs at Testing Memory

i tried. but looks that this cannot solve the issue. seems i will have to open a TAC support.

VIP Advisor

Re: 2960X-48TS-L hangs at Testing Memory

what was the version it was running before..looks like you hitting with Memory Bug, time for RMA.

BB
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Beginner

Re: 2960X-48TS-L hangs at Testing Memory

previous running IOS version was 15.2.5E, running under bundled mode.

i just downloaded 15.2.7 via TFTP, and set boot system with this version, then performed reloading.

after that, the switch always hangs at testing memory, so unlucky....

VIP Advisor

Re: 2960X-48TS-L hangs at Testing Memory

Another bad day..time for RMA if you have contract.

BB
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Beginner

Re: 2960X-48TS-L hangs at Testing Memory

hi mate, did u resolve this issue? i have the same problem

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VIP Advisor

Re: 2960X-48TS-L hangs at Testing Memory

Raise TAC case and RMA

BB
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