06-23-2020 02:19 PM
3 3650-24PDM switches upgraded to 16.12.3a.
Then 2 of them crash with a Critical software exception. One of these even repeatedly crashes, 3 times in 3 days.
Last reload reason: Critical software exception
Solved! Go to Solution.
06-24-2020 11:44 AM
The cause of these crashes is CSCvt76409
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt76409/?rfs=iqvred
View solution in original post
06-23-2020 02:45 PM
what version was before - do you have complete logs capture when it crashed?
can you post dir output here?
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06-24-2020 02:31 AM - edited 06-24-2020 11:45 AM
Thanks for the answers!
Previous version was 16.6.3
S007#sh verCisco IOS XE Software, Version 16.12.03aCisco IOS Software [Gibraltar], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.12.3a,
June 20 was the day of the upgrade.
06-23-2020 05:06 PM
Post the complete output to the following commands:
sh version dir flash-<STACK NUMBER THAT CRASHED>:core
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