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3750X Switch Stack Stopped Routing Traffic

Rick Morris
Level 6
Level 6

I have a weird issue that I hope to explain clearly.

Toplogy:

Access----- Dist.---------- Core

3750X ------- 4500X ------- 6509

3750X - 3 switches in stack w/ redundant power supply and ring stack-power configured

4500X - 2 switches in VSS configuration

3750X have 2 uplinks to the Distribution

3570X - 4500X

g1/1/1 - t1/1/7 (uplink 1)

g2/1/1 - t2/1/7 (uplink 2)

Both interfaces are in a Port-Channel configuration.

IP's

3750X     -     4500X     -   6509

10.1.1.3  -     10.1.1.2  -  10.1.1.1

Problem:

3750X stopps passing traffic.  Monitoring software alerts and notifies group of "down" condition.

Unable to traceroute or ping the 3750X

Troubleshooting Steps Taken:

1. Ping 3750X stack - no replies

2. Log into 4500X and ping 3750X - replies

3. SSH to 3750X from 4500X - able to login

4. Ping from 3750X to 4500X - replies

5. Ping from 3750X to 6509 - no replies

6. Checked CPU history - everything is normal

7. Checked temp. - everything normal

8. With constant ping from workstation to 3750X (10.1.1.3)

--Rebooted switch 1,

--after reboot constant ping had no change,

--Also lost ssh connection.

--ssh back into 3750X stack and was able to get back on, verified switch 1 was still rebooting

--No change in status after switch 1 reboot

9.  With constat ping from worskstation to 3750X (10.1.1.3)

--Rebooted switch 1

--after reboot, ping started to reply.

This is the second time this has happen.

The first time I replaced switch 2, verified IOS, swapped stacking cables - so everything is new.

No crash files, no spanning tree issues (that I am aware of), no environmental issues, I have checked fiber and sfp's and found no issues.

For some reason the issue is resolved when we remove switch 2 from the stack every time, well reboot it.

Any ideas?

2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

3750X have 2 uplinks to the Distribution

3570X - 4500X

g1/1/1 - t1/1/7 (uplink 1)

g2/1/1 - t2/1/7 (uplink 2)

Are the 3750s connected to the VSS using Etherchannel? What happens if you move the uplink from switch 2 (g2/1/1) to switch 3 (gi3/1/1)?

HTH

I have not done that, I guess I could remove the network module from switch 2 and try it.  I doubt it will do anything since switch 1 does not route anything either.

The only time traffic will start passing is when switch two is removed from the stack, well powered down.  I will try to remove it from the stack next time to see if that does anything too.

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