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Ask the Expert- SD-WAN

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Beginner

3850 Switch Software Clean

Trying to clear some space on my 3850 switch in a stack. I use Prime to roll out images but its telling me that there is insufficient space in flash, so I try to use the smart flash delete before distribution option but that also fails. I have also Putty'd onto the switch to run the software clean command but it told me there was nothing to clean. I've tried deleting some files manually but more reluctant to do this in case I manage to distribute the files onto the flash via Prime and reboot and fails.

 

This is the message undr software clean:

 

No unnecessary package or provisioning files found. Nothing to clean

 

Any ideas how I can clear some space on the flash?

 

 

Everyone's tags (3)
10 REPLIES 10
VIP Advisor

Re: 3850 Switch Software Clean

Hi there,

I'd check for .bin files in the stack flash, as the request command simply deletes the .pkg files which are not referenced in the packages.conf boot file.

 

cheers,

Seb.

Beginner

Re: 3850 Switch Software Clean

Hi checked and there are no .bin files - any further ideas?
VIP Mentor

Re: 3850 Switch Software Clean

can you post the dir flash : so we can see exactly whats there and what can be removed

ive been running PI for years , that software push out has never worked right especially over WAN and even over our 10GB LAN we had issues with it , ended up using a cheaper piece of software that works fine , the feature always seemed bit buggy no matter what revision we used
VIP Advisor

Re: 3850 Switch Software Clean

Contents of directories.

 

Can you post of the output of dir flash: on one of these switches?

Highlighted
Beginner

Re: 3850 Switch Software Clean

hi, sorry for the late reply had a bit of a disaster with 1x of the switches. they are back to the state they were earlier. here is an extract of the flash-1 and flash-2:

 

flash-1:

Directory of flash:/

69698  drwx        4096  Jul 23 2018 10:28:12 +00:00  .installer
69699  drwx        4096  Jul 12 2019 08:59:46 +00:00  dc_profile_dir
69701  -rw-     2097152  Jul 12 2019 09:00:28 +00:00  nvram_config
69725  -rw-           0   Jul 2 2019 09:37:51 +00:00  .onreboot
69703  -rw-          35  Jun 19 2019 13:52:39 +00:00  pnp-tech-time
69704  -rw-       57813  Jun 19 2019 13:52:42 +00:00  pnp-tech-discovery-summary
69708  -rw-          76   Jul 2 2019 09:08:21 +00:00  boothelper.log
69709  -rw-         556  Jul 12 2019 09:00:19 +00:00  vlan.dat
69712  -rw-       65568   Jul 2 2019 09:08:37 +00:00  memleak.tcl
69710  drwx        4096   Mar 6 2019 09:59:50 +00:00  core
77441  drwx        4096   Mar 6 2019 09:52:25 +00:00  .prst_sync
 7747  -rw-    83298720   Jul 9 2019 09:19:03 +00:00  cat3k_caa-base.SPA.03.06.08E.pkg
 7748  -rw-     3949504   Jul 9 2019 09:19:03 +00:00  cat3k_caa-drivers.SPA.03.06.08E.pkg
 7749  -rw-    33811696   Jul 9 2019 09:19:03 +00:00  cat3k_caa-infra.SPA.03.06.08E.pkg
69718  -rw-        1237   Jul 9 2019 10:25:35 +00:00  packages.conf
69707  -rw-         444   Jul 2 2019 09:08:06 +00:00  bootloader_evt_handle.log
92929  drwx        4096   Mar 6 2019 09:52:27 +00:00  .rollback_timer
69711  drwx        4096   Mar 6 2019 09:52:35 +00:00  gs_script
69714  -rw-     2097152   Jul 2 2019 09:38:20 +00:00  nvram_config_bkup
 7750  -rw-    43109956   Jul 9 2019 09:19:04 +00:00  cat3k_caa-iosd-universalk9.SPA.152-2.E8.pkg
 7751  -rw-    28447888   Jul 9 2019 09:19:04 +00:00  cat3k_caa-platform.SPA.03.06.08E.pkg
 7752  -rw-   112669764   Jul 9 2019 09:19:04 +00:00  cat3k_caa-wcm.SPA.10.2.180.0.pkg

1621966848 bytes total (1308893184 bytes free)

 

flash-2:

Directory of flash-2:/

40414  -rw-         556  Jul 12 2019 09:03:58 +00:00  vlan.dat
40403  drwx        4096   Nov 2 2018 12:07:35 +00:00  .installer
40415  -rw-     2097152  Jul 12 2019 09:03:58 +00:00  nvram_config
40405  -rw-     2097152   Jul 2 2019 09:38:13 +00:00  nvram_config_bkup
40406  -rw-        1073   Jul 2 2019 09:09:17 +00:00  bootloader_evt_handle.log
40407  drwx        4096   Jul 2 2019 08:12:54 +00:00  core
80801  drwx        4096   Jul 2 2019 08:27:46 +00:00  .prst_sync
   11  drwx        4096   Nov 2 2018 12:18:18 +00:00  .rollback_timer
 8083  drwx        4096  Jul 12 2019 09:03:03 +00:00  dc_profile_dir
 8085  drwx        4096   Nov 2 2018 12:18:27 +00:00  gs_script
40402  -rw-          76   Jul 2 2019 09:09:32 +00:00  boothelper.log
40409  -rw-       65568   Jul 2 2019 09:09:48 +00:00  memleak.tcl
72722  -rw-        1237  Jul 11 2019 14:39:09 +00:00  packages.conf
40421  -rw-           0   Jul 2 2019 09:37:44 +00:00  .onreboot
40404  -rw-   305292424  Jul 11 2019 11:04:41 +00:00  cat3k_caa-universalk9.SPA.03.06.08.E.152-2.E8.bin
72726  -rw-    33811696  Jul 11 2019 14:13:50 +00:00  cat3k_caa-infra.SPA.03.06.08E.pkg
40424  -rw-    83298720   Jul 9 2019 09:19:05 +00:00  cat3k_caa-base.SPA.03.06.08E.pkg
40425  -rw-     3949504   Jul 9 2019 09:19:05 +00:00  cat3k_caa-drivers.SPA.03.06.08E.pkg
40408  drwx        4096   Jul 2 2019 09:01:26 +00:00  onep
72727  -rw-    43109956  Jul 11 2019 14:13:59 +00:00  cat3k_caa-iosd-universalk9.SPA.152-2.E8.pkg
72728  -rw-    28447888  Jul 11 2019 14:13:53 +00:00  cat3k_caa-platform.SPA.03.06.08E.pkg
72729  -rw-   112669764  Jul 11 2019 14:14:13 +00:00  cat3k_caa-wcm.SPA.10.2.180.0.pkg

1562902528 bytes total (687865856 bytes free)

 

 

Beginner

Re: 3850 Switch Software Clean

i just did a software clean file flash-2: and deleted the .bin file but still Prime says insufficient free space on flash-2. I suspect it will not upgrade via this method.
Hall of Fame Community Legend

Re: 3850 Switch Software Clean

I don't recommend using Prime Infrastructure to do software update.
Beginner

Re: 3850 Switch Software Clean

why? I have always used Prime and its been ok apart from this occasion when there is no space in flash.
Hall of Fame Community Legend

Re: 3850 Switch Software Clean

Post the complete output to the following commands:
1. sh version;
2. dir flash-1:
3. dir crashinfo-1:
Beginner

Re: 3850 Switch Software Clean

hi i posted the dir flash-1 and 2 above thanks.
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