09-06-2020 07:15 AM
recently obtain cisco 4507r-e with dual sup8-e
after booting up at the end i get this error : this is an unsupported chassis type for this supervisor
Rom Monitor (P) Version 15.1(1r)SG18
IOS i am trying to boot version :150-2.SG11
Chassis : WS-C4507R*E
what can be wrong here to give that error ?
Solved! Go to Solution.
09-06-2020 04:16 PM - edited 09-07-2020 12:15 AM
The chassis requires hardware revision 2.0 or higher to support Supervisor Engines 8-E and 8L-E. This is a hardware design "bug".
Look at the output to the following command:
show idprom chassis | include Hardware Revision
09-06-2020 11:51 AM
Hello,
on the Cisco Catalyst WS C4507R+E Chassis, the supervisors need to go into slots 3 and 4, which are the dedicated supervisor slots. Do you have this setup?
09-07-2020 01:46 AM
they are in slot 3 & 4
09-06-2020 04:16 PM - edited 09-07-2020 12:15 AM
The chassis requires hardware revision 2.0 or higher to support Supervisor Engines 8-E and 8L-E. This is a hardware design "bug".
Look at the output to the following command:
show idprom chassis | include Hardware Revision
09-07-2020 02:04 AM
thank you, found out its not revision 2, going to change the supervisor
appreciate your help everyone
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