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6500 Interface up and down

derrick_ward
Level 1
Level 1

We have a 6500 where random interfaces are reporting up and down.  See example output below;

Oct 2916:48:45: %LINK-3-UPDOWN: Interface GigabitEthernet1/8/21, changed state to down

Oct 29 16:48:46: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/8/21, changed state to down

Oct 29 16:48:45: %LINK-SW1_SP-3-UPDOWN: Interface GigabitEthernet1/8/21, changed state to down

Oct 29 16:48:46: %LINEPROTO-SW1_SP-5-UPDOWN: Line protocol on Interface GigabitEthernet1/8/21, changed state to down

Oct 29 16:48:52: %LINK-3-UPDOWN: Interface GigabitEthernet1/8/21, changed state to up

Oct 29 16:48:52: %LINK-SW1_SP-3-UPDOWN: Interface GigabitEthernet1/8/21, changed state to up

Oct 29 16:48:52: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/8/21, changed state to up

This is happening to several different interfaces on different blades/modules.

The module is reporting as passing diagnostics.  See below;

Mod  Online Diag Status

---- -------------------

  1  Pass

  2  Pass

  4  Pass

  5  Pass

  7  Pass

  8  Pass

We have run non-intrusive diagnostics with the following command and have had no errors reported;

#diagnostic start switch 1 module 2 test non-disruptive port all

We have powered down and hard reset (physically re-seat) one of the modules with the following commands;

(config)#no power enable switch 1 module 2

hard reset (physically re-seat) of module

(config)#power enable switch 1 module 2

The reset (physically re-seat) of the module appears to have solved the issue of the interface going up and down on the module that was hard reset (physically re-seated) .

Can anybody advise if this should be correct that a hard reset (physically re-seat) one of the modules should solve an issue of interfaces randomly going up and down.

Can anybody advise if we now need to hard reset (physically re-seat) the remaining modules OR is there another way to reset the modules OR is there another way of rectifying the issue of the interfaces randomly going up and down.

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