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6500 SFP CARD PROBLEM

Muhammed AKYUZ
Level 1
Level 1

Hi

I am getting this error below.

Line card reloads itself.

Firmware compiled 08-Jun-09 11:01 by integ Build [100]
May 24 19:46:24.179: %SYS-DFC4-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 12.2(33)SXI3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Tue 27-Oct-09 11:11 by prod_rel_team
May 24 19:46:24.183: DFC4: Currently running ROMMON from S (Gold) region
May 24 19:46:36.106 UTC: %DIAG-SP-6-RUN_MINIMUM: Module 4: Running Minimal Diagnostics...
May 24 19:47:12.856 UTC: %OSPF-5-ADJCHG: Process 1, Nbr 10.100.60.1 on Vlan334 from LOADING to FULL, Loading Done
May 24 19:47:13.284 UTC: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
May 24 19:47:18.776 UTC: %SVCLC-5-FWTRUNK: Firewalled VLANs configured on trunks
May 24 19:47:44.295 UTC: %SNMP-5-MODULETRAP: Module 4 [Up] Trap
May 24 19:47:44.135 UTC: %OIR-SP-6-INSCARD: Card inserted in slot 4, interfaces are now online
May 24 19:47:46.166 UTC: %PM-SP-4-LIMITS: The number of vlan-port instances on switch exceeded the recommended limit of 12000
May 24 19:47:49.788 UTC: %PM-SPSTBY-4-LIMITS: The number of vlan-port instances on switch exceeded the recommended limit of 12000
May 24 21:21:25.151 UTC: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 4 to recover from error: Linecard received system exception. Errcode =
        2809000001
May 24 21:21:32.220 UTC: %SNMP-5-MODULETRAP: Module 4 [Down] Trap
May 24 21:21:25.151 UTC: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled 'Off (Module Reset due to exception or user request)'
May 24 21:21:32.221 UTC: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set Off (Module Reset due to exception or user request)
May 24 21:21:32.365 UTC: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 4 to recover from error: Linecard received system exception. Errcode =
        2809000001

8 Replies 8

Leo Laohoo
Hall of Fame
Hall of Fame

Try re-seating the blade.

we did that many times. not worked.

could it be related the max vlan issue?

Try moving the blade into another slot.

Otherwise, I recommend you contact TAC.  It could mean that your blade is faulty.

yasirirfan
Level 4
Level 4

May be the supervisor engine crashed check with TAC

Sent from Cisco Technical Support iPhone App

one of the coppers on the processor is removed

that was the problem

we fixed the copper and it is working now

Sent from Cisco Technical Support iPhone App

thanks

Sent from Cisco Technical Support iPhone App

We have a similar problem with one of our boxes. What exactly do you mean with "one of the coppers on the processor is removed" , what was the action you had to take to fix the issue ?

Hi Daniel,

on the line card, there is a chip and there is copper cooler for that but there is no fan, just copper cooller.

like:  http://images.gideontech.com/img/vantec_iceberq5_05.jpg

to pressure that copper cooler, thay soldered iron stich on the board. on of the solders were break apart, so we soldered again. and it  worked.

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