6509-E Sup720 eFSU fails

[Ralf Kleineisel]

Hi,

I am running a VSS consisting of two 6509-E with Sup720 MSFC3. The IOS is a 15.1(2)SY2. I tried to upgrade to 15.1(2)SY5. According to the ISSU compatibility matrix this should work. I did a "issu loadversion", and as soon as the second supervisor came up with the new software the active sup logs:

%ISSU-SW2_SPSTBY-3-NOT_FIND_UNDER_SESSION: Can not find control block under session group for msg type(117) under receive transform session(652).
%ISSU_ERROR-SW2_SPSTBY-3-TRANSFORM_FAILED: ISSU VS Power Client(6056): receive transformation failed (ISSU_RC_MSG_TYPE_NOT_FOUND)
%ISSU_ERROR-SW2_SPSTBY-3-MSG_MTU: ISSU VS Power Client(6056): Client failed to get mtu for message 118 (ISSU_RC_NEGO_RESULT_NOT_FOUND)
%ISSU_ERROR-SW2_SPSTBY-3-TRANSFORM_FAILED: ISSU VS Power Client(6056): transmit transformation failed (ISSU_RC_MSG_TYPE_NOT_FOUND)
%ISSU-SW1_SP-3-INCOMPATIBLE_PEER_UID: Setting image (s72033_sp-IPSERVICESK9-M), version (15.1(2)SY5) on peer uid (517) as incompatible
%ISSU_PROCESS-SW1_SP-4-ABORT_ISSU: Service Incompatibility - Aborting the ISSU process
%ISSU_PROCESS-SW1_SP-3-ABORT: Abortversion still in progress, please wait ...
%ISSU_PROCESS-SW1_SP-3-ABORT: Resetting Standby shortly

After that the secondary sup reboots the old ios and the issu is cancelled.

Any ideas?

[Reza Sharifi]

Hi,

Did you verify that it is actually going to work?

See this document.

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst6500/ios/12-2SX/configuration/guide/book/vss.html#wp1133416

HTH

[Ralf Kleineisel]

This was the output of "show switch virtual redundancy" before the upgrade. It was in SSO mode, hot standby.

#show switch virtual red
                  My Switch Id = 1
                Peer Switch Id = 2
        Last switchover reason = user forced
    Configured Redundancy Mode = sso
     Operating Redundancy Mode = sso

Switch 1 Slot 5 Processor Information :
-----------------------------------------------
        Current Software state = ACTIVE
       Uptime in current state = 2 years, 42 weeks, 5 days, 22 hours, 56 minutes
                 Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 15.1(2)SY2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Wed 26-Feb-14 16:36 by prod_rel_team
                          BOOT = sup-bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,1;bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,12;
        Configuration register = 0x2102
                  Fabric State = ACTIVE
           Control Plane State = ACTIVE

Switch 2 Slot 5 Processor Information :
-----------------------------------------------
        Current Software state = STANDBY HOT (switchover target)
       Uptime in current state = 2 years, 42 weeks, 5 days, 22 hours, 34 minutes
                 Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 15.1(2)SY2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Wed 26-Feb-14 16:36 by prod_rel_team
                          BOOT = sup-bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,1;bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,12;
        Configuration register = 0x2102
                  Fabric State = ACTIVE
           Control Plane State = STANDBY

[Ralf Kleineisel]

I checked once more according to the document you sent and found no problems in the config:

wiss#show redundancy
Redundant System Information :
------------------------------
       Available system uptime = 4 years, 1 week, 3 days, 6 hours, 27 minutes
Switchovers system experienced = 8
              Standby failures = 0
        Last switchover reason = user forced

                 Hardware Mode = Duplex
    Configured Redundancy Mode = sso
     Operating Redundancy Mode = sso
              Maintenance Mode = Disabled
                Communications = Up

Current Processor Information :
-------------------------------
               Active Location = slot 1/5
        Current Software state = ACTIVE
       Uptime in current state = 33 minutes
                 Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 15.1(2)SY2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Wed 26-Feb-14 16:36 by prod_rel_team
                          BOOT = bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,12;bootdisk:s72033-ipservicesk9-mz.151-2.SY4.bin,12;
        Configuration register = 0x2102

Peer Processor Information :
----------------------------
              Standby Location = slot 2/5
        Current Software state = STANDBY HOT
       Uptime in current state = 27 minutes
                 Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 15.1(2)SY2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Wed 26-Feb-14 16:36 by prod_rel_team
                          BOOT = bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,12;bootdisk:s72033-ipservicesk9-mz.151-2.SY4.bin,12;
        Configuration register = 0x2102


wiss#show issu state detail
         The system is configured to be upgraded in in-tandem mode.
         Platform has forced upgrade to in-tandem mode.
         2 supervisor nodes are found to be online.
         Summary: the system will be upgraded in in-tandem mode.

                Slot = 1/5
            RP State = Active
          ISSU State = Init
       Boot Variable = bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,12;bootdisk:s72033-ipservicesk9-mz.151-2.SY4.bin,12;
      Operating Mode = sso
      ISSU Sub-State = No Upgrade Operation in Progress
      Starting Image = N/A
        Target Image = N/A
     Current Version = bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin


                Slot = 2/5
            RP State = Standby
          ISSU State = Init
       Boot Variable = bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin,12;bootdisk:s72033-ipservicesk9-mz.151-2.SY4.bin,12;
      Operating Mode = sso
      ISSU Sub-State = No Upgrade Operation in Progress
      Starting Image = N/A
        Target Image = N/A
     Current Version = bootdisk:s72033-ipservicesk9-mz.151-2.SY2.bin

I attached the logs from both supervisors.