6509 Switch Infomation

[JAYESH RAMAIYA]

Hi

We have a 6509 switch that has failed a PSU.

All of our other corporate switches and Cisco equipment are under hardware maintance by an outside company.

For instance if a psu goes down on a 6509 we ring them and normally supply the serial number and send us a replacement psu to install ourselves.       

On this instance, however I've rang them and this particular switch is not on the maintance contract. I know this is a dual power so we are ok the moment but if we the other psu goes down then things could get tricky.

I have been asked to gather as much information about the 6509 as poss to supply to the outside company. .

I have used show inventory for the serial number, show version and show power, (show flash does not work) . Is there any other show commands that I could use

Thanks

[Reza Sharifi]

Hi,

The only other item I would add is "sh module".  Other than this, you have supplied all the other info.

HTH

[Leo Laohoo]

Give the company (who holds the maintenance contract) the serial number of a chassis YOU KNOW has a maintenance contract.  And then tell them that the PSU has failed.

Make sure the chassis you've selected has the same PSU power rating as the one that failed.

[NormMuelleman]

I was going to suggest that as well leolaohoo

But I don't know if the PSU SN shows up...can't recall if it does on my old 6509's at my old job.

I think you can see the SN on the unit's themselves.

[Leo Laohoo]

But I don't know if the PSU SN shows up...

The command "sh inventory" will publish the S/N of the PSU, however, TAC wants the S/N of the chassis.