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6513-E "WS-C6K-13SLT-FAN2" does not provide enough cooling for "WS-X6708-10GE" module

akademi56
Level 1
Level 1

Hello,

 

We shutdown 6513-E to move it another DC. After booting we realized that "WS-X6708-10GE" module does not come up. We see the log message below.

 

%C6KENV-SP-6-NONNEBSCOMP: Module 12 installation makes this system non-NEBS compliant

 

Module  cooling requirement is 84 cfm. But chassis per slot cooling capacity: 83 cfm. It was working before. And it seems fan and power is ok.

We re-seated the Fan Module, changed the 10G module slot, updated IOS (15.1(2)SY10). But none of them fixed the problem.

 

Would you please help ?

 

Thanks.

 

Cisco#sh environment
environmental alarms:
no alarms

backplane: operating clock count: 2
operating VTT count: 3


fan-tray 1:
fan-tray 1 type: WS-C6K-13SLT-FAN2
fan-tray 1 version: 2
fan-tray 1 fan-fail: OK
VTT 1:
VTT 1 OK: OK
VTT 1 outlet temperature: 27C
VTT 2:
VTT 2 OK: OK
VTT 2 outlet temperature: 32C
VTT 3:
VTT 3 OK: OK
VTT 3 outlet temperature: 30C
clock 1:
clock 1 OK: OK, clock 1 clock-inuse: in-use
clock 2:
clock 2 OK: OK, clock 2 clock-inuse: not-in-use
power-supply 1:
power-supply 1 fan-fail: OK
power-supply 1 power-input: AC high
power-supply 1 power-output-mode: high
power-supply 1 incompatible with fan: OK
power-supply 1 power-output-fail: OK

power-supply 2:
power-supply 2 fan-fail: OK
power-supply 2 power-input: AC high
power-supply 2 power-output-mode: high
power-supply 2 incompatible with fan: OK
power-supply 2 power-output-fail: OK

module 1:
module 1 power-output-fail: OK
module 1 outlet temperature: 37C
module 1 inlet temperature: 31C
module 1 device-1 temperature: 27C
module 1 device-2 temperature: 34C
module 1 aux-1 temperature: 32C
module 1 aux-2 temperature: 31C
module 3:
module 3 power-output-fail: OK
module 3 outlet temperature: 28C
module 3 inlet temperature: 26C
module 4:
module 4 power-output-fail: OK
module 4 outlet temperature: 29C
module 4 inlet temperature: 26C
module 8:
module 8 power-output-fail: OK
module 8 outlet temperature: 39C
module 8 inlet temperature: 25C
module 8 device-1 temperature: 28C
module 8 device-2 temperature: 33C
module 8 asic-1 temperature: 57C
module 8 asic-3 temperature: 42C
module 8 asic-4 temperature: 56C
module 8 RP outlet temperature: 31C
module 8 RP inlet temperature: 30C
module 8 EARL outlet temperature: 33C
module 8 EARL inlet temperature: 26C
module 9:
module 9 power-output-fail: OK
module 9 outlet temperature: 32C
module 9 inlet temperature: 23C
module 9 device-1 temperature: 25C
module 9 device-2 temperature: 32C
module 10:
module 10 power-output-fail: OK
module 10 outlet temperature: 39C
module 10 inlet temperature: 25C
module 11:
module 11 power-output-fail: OK
module 11 outlet temperature: 43C
module 11 inlet temperature: 26C


chassis connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 1
module 1 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 1 power consumption: 171.78 Watts ( 4.09 Amps @ 42V)
module 2
module 2 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 2 power consumption: 219.66 Watts ( 5.23 Amps @ 42V)
module 3
module 3 connector rating: 1092.00 Watts (26.00 Amps @ 42V)
module 3 power consumption: 105.00 Watts ( 2.50 Amps @ 42V)
module 4
module 4 connector rating: 1092.00 Watts (26.00 Amps @ 42V)
module 4 power consumption: 105.00 Watts ( 2.50 Amps @ 42V)
module 7
module 7 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 7 power consumption: 338.10 Watts ( 8.05 Amps @ 42V)
module 8
module 8 connector rating: 1260.00 Watts (30.00 Amps @ 42V)
module 8 power consumption: 338.10 Watts ( 8.05 Amps @ 42V)
module 9
module 9 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 9 power consumption: 163.80 Watts ( 3.90 Amps @ 42V)
module 10
module 10 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 10 power consumption: 325.50 Watts ( 7.75 Amps @ 42V)
module 11
module 11 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 11 power consumption: 325.50 Watts ( 7.75 Amps @ 42V)
module 12
module 12 connector rating: 2016.00 Watts (48.00 Amps @ 42V)
module 12 power consumption: 444.36 Watts (10.58 Amps @ 42V)

chassis per slot cooling capacity: 83 cfm
ambient temperature: < 55C
module 1 cooling requirement: 30 cfm
module 2 cooling requirement: 70 cfm
module 3 cooling requirement: 35 cfm
module 4 cooling requirement: 35 cfm
module 7 cooling requirement: 35 cfm
module 8 cooling requirement: 35 cfm
module 9 cooling requirement: 70 cfm
module 10 cooling requirement: 70 cfm
module 11 cooling requirement: 70 cfm
module 12 cooling requirement: 84 cfm

 

8 Replies 8

Leo Laohoo
Hall of Fame
Hall of Fame
Post the complete output to the following commands:
1. sh mod;
2. sh logs

Please find log outputs as attached.
Thank for your help.

Does the empty slot have the "covers" on them or not?

They have covers on them

Could someone reseat (pull the line card out, count to three, and push it back in) the line card?
Don't forget to record the logs so we can see the diagnostics and bootup record of the line card.

We reseat the module. show logging output is attached

 

But output of "show log onboard module 12 detail" command is  "OBFL is not initialized on Module 12"

 

Thanks

%C6KPWR-SP-4-DISABLED: power to module in slot 12 set off (Module  Failed SCP dnld)

If the line card has been re-seated then the error message above tells me the line card is faulty.   

Kindly read FN - 63743 - Catalyst 6500 - Might Fail to Boot Up After a Software Upgrade or Power Cycle - Replace on Failure.

Leo Laohoo
Hall of Fame
Hall of Fame

NOTE: The output to this command is very long. So please put it into a text file (or "log" the session to a text file) and attach it to this thread.
Please do the following:
1. term length 0
2. sh log on module 12 temp det

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