871 doesn't let me make changes

[redeemer0883]

Our 871 no longer allows us to make changes to it.   I was told the contract ran out, so I renewed it and Cisco support then added the contract to my serial number.   What now?   Is there a step required to have the router check in with Cisco so that it becomes "unlocked" for me to make changes?

[linksysinfo]

there should not be any step to unlock it no.  are you in EXEC or Privileged EXEC level of the router?

when you logon you need to get to the priviledged level of the router (en). then you need to be in Configuratio Levelafetr that. (conf t)

have a look here for more on the iOS CLI command level to make changes.

http://www.cisco.com/warp/cpropub/45/tutorial.htm

hope that helps

Regards Simon
http://www.linksysinfo.org