08-08-2020 01:00 AM
Hi Team.
We are trying to stack two new 9300 switches, when we connect switches in stack, we see following message on console, after this we lose the console access and it get stuck at this point.
: %RF-5-RF_TERMINAL_STATE: Terminal state reached for (SSO)
Need guidance to make this stack up and working.
08-08-2020 01:22 AM
@santosh-khargotre wrote:
when we connect switches in stack
Were the two switches powered on when the stacking cables were connected?
08-08-2020 01:41 AM
yes, stacking cable are connected and switches are power on.
08-08-2020 02:35 AM
08-08-2020 03:04 AM
we have done the following things but still things are same.
1. Power off both switch.
2. connected stack cable to both switch.
3. power on first switch.
4. power on second switch after 40 seconds.
After following message, it get stuck and nothing happens, waited for 15 min but still same.
%RF-5-RF_TERMINAL_STATE: Terminal state reached for (SSO)
Kindly find the attached putty log file on switch-1
08-08-2020 04:03 AM
08-08-2020 04:14 AM
yes, serial port is correct so we are getting log.
08-08-2020 05:13 AM
did we need to get any licensing part to get this stack working.
08-08-2020 05:45 AM
08-08-2020 06:12 AM
As per your guidance now we connected console on both switch two different laptop, after last line on the log it get stuck and unable to do anything.
Kindly find the putty log for both switch.
can we access switch on console after stack is established or need any additional configuration to get console.
08-08-2020 06:58 AM
08-08-2020 08:40 AM
serial port config is
speed 9600
parity n
Data bit 8
stop bit 1
Xon/Xoff
08-10-2020 04:58 AM
The problem was solved, it was console port setting problem, so after booting it loose console access.
we have to use serial port flow control NON, by default it is XON/XOFF.
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