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After upgrading our link form 1000Mbps to 1200 Mbps we are receiving this error. Interface goes to err-disabled state

053389: Aug  6 08:00:36.994 IST: %CONST_DIAG-SW1_SP-3-HM_PORT_TEST_FAIL: Switch 1 Module 4 TestPortTxMonitoring Port(s)[4] failed. System operation continues.

053390: Aug  6 08:00:37.574 IST: %HA_EM-6-LOG: Mandatory.go_porttx.tcl: GOLD EEM TCL policy for TestPortTxMonitoring

053391: Aug  6 08:00:37.362 IST: %PM-SW1_SP-4-ERR_DISABLE: diagnostics error detected on Te1/4/4, putting Te1/4/4 in err-disable state

053392: Aug  6 08:00:37.620 IST: %PM-SW2_SPSTBY-4-ERR_DISABLE: diagnostics error detected on Te1/4/4, putting Te1/4/4 in err-disable state

adadf#                    show interfaces status err-disabled

Port      Name               Status       Reason
Te1/4/4      adfadf Metro  err-disabled diagnostics
     

6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame

Please provide the output to the command "sh post" and "sh diagnostic result switch 1 module 4 detail".

show post is not working

AAA#show diagnostic result switch 1 module detail

Error:Out of range(1,13) module no: 0

Kindly find the show version output.

show version
Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXH5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Thu 16-Apr-09 17:59 by prod_rel_team

ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)

asdf uptime is 3 years, 2 weeks, 4 days, 16 hours, 39 minutes
Uptime for this control processor is 3 years, 2 weeks, 4 days, 16 hours, 24 minutes
Time since asdfa switched to active is 3 years, 2 weeks, 4 days, 16 hours, 39 minutes
System returned to ROM by Stateful Switchover at 15:22:32 IST Sun Jul 19 2009 (SP by power-on)
System restarted at 15:39:00 IST Sun Jul 19 2009
System image file is "disk0:s72033-advipservicesk9_wan-mz.122-33.SXH5.bin"


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cisco WS-C6509-E (R7000) processor (revision 1.4) with 983008K/65536K bytes of memory.
Processor board ID SMC1145006U
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
8 Virtual Ethernet interfaces
102 Gigabit Ethernet interfaces
28 Ten Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102

How about the "sh diagnostic result switch 1 module 4 detail"?

Can you try to re-seat the line card?  (Pull it halfway out of the slot and putting it back in?)

Can you also try MOVING the line card into a different slot?

show diagnostic result switch 1 module detail

Error:Out of range(1,13) module no: 0

will try for re-seat of line card

Re-seated the link card still the issue occurs

Re-seated the link card still the issue occurs

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