AIR-AP2802E-G-K9 unable to join WLC 2504

[leyakhath muhammed]

I couldn't join Air 2802i to 2504 Controller please suggest me suitable  ios  for wlc2500

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.115.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... WFP01
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 192.168.0.10
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 0 days 2 hrs 50 mins 5 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... US - United States
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +39 C
External Temperature............................. +43 C
Fan Status....................................... 3200 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 24:7E:12:30:1F:E0
Maximum number of APs supported.................. 75
System Nas-Id.................................... WFP01
WLC MIC Certificate Types........................ SHA1/SHA2

cisco AIR-AP2802I-E-K9 ARMv7 Processor rev 1 (v7l) with 1030580/712796K bytes of memory.
Processor board ID FDW2149B6RW
AP Running Image : 8.2.151.0
Primary Boot Image : 8.2.151.0
Backup Boot Image : 0.0.0.0
2 Gigabit Ethernet interfaces
2 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version :

Thanks

[johnd2310]

Hi,

The 2802E requires the controller to be running at least 8.2.111.0 You need to upgrade the code on your controller.

https://www.cisco.com/c/en/us/products/collateral/wireless/aironet-2800-series-access-points/datasheet-c78-736497.html

Thanks

John

[Leo Laohoo]

1. WLC is running the wrong code. For 2800, the controller needs to run 8.2.111.0 at the minimum.
2. The WLC is configured with the wrong Regulatory Domain. The AP has "-E" which means Europe but the controller is configured for the US.

[leyakhath muhammed]

How can I upgrade the image version on a WLC 2504 from 8.0.115.0 to AIR-CT2500-K9-8-5-135-0
Please advice me
Thank You

[Leo Laohoo · Accepted solution]

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@leyakhath muhammed wrote:
How can I upgrade the image version on a WLC 2504 from 8.0.115.0 to AIR-CT2500-K9-8-5-135-0

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Please read the Release Notes.  It is not possible for a direct upgrade from 8.0.X.X to 8.5.135.0.  You need to upgrade to the latest of 8.2.X.X before upgrading to 8.5.135.0.