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booting can not be recovered from SDA=LOW

fkonig
Level 1
Level 1

‎11-17-2022 05:36 AM

Hi, i have a cisco 3850 with the following error booting can not be recovered from SDA=LOW.

I can see the error on the console and i can't do anything.

Someone who can help me?

thanks

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6 Replies 6

marce1000
Hall of Fame
Hall of Fame

‎11-17-2022 09:24 AM

 

 - Difficult one , perhaps related to Software Defined Access setups ? Not sure - I would factory reset and restore the configuration from backup.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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fkonig
Level 1
Level 1
In response to marce1000

‎11-18-2022 02:59 AM

I try factory reset but with the same result 

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Leo Laohoo
Hall of Fame
Hall of Fame

‎11-17-2022 02:24 PM

Sounds like the Golden Capsule is corrupt. 

Console into the switch and reboot.  Post the entire boot-up proces.

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fkonig
Level 1
Level 1
In response to Leo Laohoo

‎11-18-2022 03:12 AM

 error cisco_3850.jpg

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Leo Laohoo
Hall of Fame
Hall of Fame
In response to fkonig

‎11-18-2022 03:18 AM

Contact Cisco TAC and arrange for an RMA.  

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fkonig
Level 1
Level 1

‎11-18-2022 03:22 AM

Even it doesn't show any light on de front when reset or reboot

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