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C2960x uncompressed and installed, entry point: 0x3000

tanner.zaitt
Level 3
Level 3

Hello all, last night I had an adventure with upgrading the IOS of C2960X switch..


Here is the output from the point where I began the upgrade to the point of the failed boot on the new IOS:

Switch#$leave-old-sw /imageonly flash:c2960x-universalk9-tar.152-7.E3.tar

examining image...

extracting info (110 bytes)

extracting c2960x-universalk9-mz.152-7.E3/info (688 bytes)

extracting info (110 bytes)

 

Stacking Version Number: 1.119

 

System Type: 0x00000000

Ios Image File Size: 0x0197AA00

Total Image File Size: 0x0278D200

Minimum Dram required: 0x08000000

Image Suffix: universalk9-152-7.E3

Image Directory: c2960x-universalk9-mz.152-7.E3

Image Name: c2960x-universalk9-mz.152-7.E3.bin

Image Feature: IP|LAYER_2|SSH|3DES|MIN_DRAM_MEG=128

FRU Module Version: No FRU Version Specified

 

Old image for switch 1: unknown

 

Extracting images from archive into flash...

extracting c2960x-universalk9-mz.152-7.E3/c2960x-universalk9-mz.152-7.E3.bin (26714112 bytes)

extracting c2960x-universalk9-mz.152-7.E3/info (688 bytes)

extracting info (110 bytes)

 

 

Warning: Unable to allocate memory to display the tar extraction of files,

however upgrade process is still continuing. If you would like to

see the tar extraction output, try upgrading one switch at a time.

 

Installing (renaming): `flash:update/c2960x-universalk9-mz.152-7.E3' ->

`flash:/c2960x-universalk9-mz.152-7.E3'

EDS file download on SKU match in progress...

 

New software image installed in flash:/c2960x-universalk9-mz.152-7.E3

 

 

All software images installed.

Switch#

Switch#wr mem

Building configuration...

[OK]

Switch#sh boot

BOOT path-list : flash:/c2960x-universalk9-mz.152-7.E3/c2960x-universalk9-mz.152-7.E3.bin

Config file : flash:/config.text

Private Config file : flash:/private-config.text

Enable Break : yes

Manual Boot : no

Allow Dev Key : yes

HELPER path-list :

Auto upgrade : yes

Auto upgrade path :

NVRAM/Config file

buffer size: 524288

Timeout for Config

Download: 0 seconds

Config Download

via DHCP: disabled (next boot: disabled)

Switch#reload

Proceed with reload? [confirm]

 

Oct 16 08:55:03.886: %SYS-5-RELOAD: Reload requested by console. Reload Reason: Reload command.

CPU rev: B

Image passed digital signature verification

Board rev: 5

Testing DataBus...

Testing AddressBus...

Testing Memory from 0x00000000 to 0x1fffffff.../

Using driver version 4 for media type 1

Xmodem file system is available.

Base ethernet MAC Address: aa;bb;cc;dd;ee;ff

The password-recovery mechanism is enabled.

USB EHCI 1.00

USB EHCI 1.00

USB Console INIT

Initializing Flash...

mifs[5]: 12 files, 1 directories

mifs[5]: Total bytes : 1806336

mifs[5]: Bytes used : 833536

mifs[5]: Bytes available : 972800

mifs[5]: mifs fsck took 0 seconds.

mifs[6]: 1 files, 1 directories

mifs[6]: Total bytes : 3870720

mifs[6]: Bytes used : 971264

mifs[6]: Bytes available : 2899456

mifs[6]: mifs fsck took 1 seconds.

mifs[7]: 5 files, 1 directories

mifs[7]: Total bytes : 258048

mifs[7]: Bytes used : 8192

mifs[7]: Bytes available : 249856

mifs[7]: mifs fsck took 0 seconds.

mifs[8]: 5 files, 1 directories

mifs[8]: Total bytes : 258048

mifs[8]: Bytes used : 8192

mifs[8]: Bytes available : 249856

mifs[8]: mifs fsck took 0 seconds.

mifs[9]: 10 files, 2 directories

mifs[9]: Total bytes : 122185728

mifs[9]: Bytes used : 90234880

mifs[9]: Bytes available : 31950848

mifs[9]: mifs fsck took 72 seconds.

...done Initializing Flash.

Loading "flash:/c2960x-universalk9-mz.152-7.E3/c2960x-universalk9-mz.152-7.E3.bin"...Verifying image flash:/c2960x-universalk9-mz.152-7.E3/c2960x-universalk9-mz.152-7.E3.bin........................................................................................................................................................................................................................................................................................................................................................................................................................Image passed digital signature verification

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:/c2960x-universalk9-mz.152-7.E3/c2960x-universalk9-mz.152-7.E3.bin" uncompressed and installed, entry point: 0x3000

executing...



Do you have an idea what is wrong?
The device is:
WS-C2960X-48LPS-L
The current version of the IOS is :

15.2(2)E1


And I try to upgrade to the latest image 15.2.7E3 MD.

Is it possible bug CSCvf24186:
C2960X- switch failed to boot with IOS version 152-2.E5 and 15.2(4)E4
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf24186/?rfs=iqvred
Known Affected Releases: (1)
15.2(4)E

Cold reboot doesn't help, I tried 2 times.

In the end, I just put the switch at the switch mode withholding the mode key front of the switch on the left before connecting the power supply for 30 seconds and I run these commands:
flash_init
load_helper
boot flash:/oldimage/oldimage.bin
Conf t
boot system flash:/oldimage/oldimage.bin
do wr

And I restored the switch with the old Image.

We might try upgrading to 15.2(4)E6 first and then to a new release?
Could you confirm?
Any other with the same issue?

Thank you in advance.
Best Regards.





3 Replies 3

tanner.zaitt
Level 3
Level 3

In C2960x is it possible to define two images, the new one and the old one?
If the new image failed to boot, the switch can boot from the old image?

The idea is to keep the remote access to the switch.

Because I don't feel well every time send the employe on the site.
And the downtime is too long....
If you update the device remotely without physical access.

No, in smaller switches like the 2960x you can only have one image listed at a time. If the first image files, you have to point the switch to the second image manually. Can you load the IOS in the main directory of the flash (not imageonly directory) first and try the installation again?

 

Switch#$leave-old-sw flash:c2960x-universalk9-tar.152-7.E3.tar

HTH

Hello Reza.

 

I tried with bin images without tar images and the same issue.

 

The new image is uploaded to the main flash directory.

 

Only the old image is under subfolder.

 

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