08-02-2007 02:03 AM - edited 03-05-2019 05:39 PM
Hi,
Our switch crashed with followin in the crash file:
***************************************************
******* Information of Last System Crash **********
***************************************************
Using flash:/crashinfo/crashinfo_2.
Cisco IOS Software, C3750 Software (C3750-IPSERVICES-M), Version 12.2(25)SEC, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Thu 14-Jul-05 21:33 by antonino
Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x004D9094 SRR1 = 0x00029210 SRR2 = 0x004D7A0C SRR3 = 0x00021000
ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x10000000
CPU Register Context:
Vector = 0x00002000 PC = 0x0079DF1C MSR = 0x00029210 CR = 0x30000005
LR = 0x0079DE44 CTR = 0x00000000 XER = 0xC0000010
R0 = 0x00000000 R1 = 0x02991070 R2 = 0x00000000 R3 = 0x00000000
R4 = 0xFFFFFFFE R5 = 0x00000000 R6 = 0x02991048 R7 = 0x00000000
R8 = 0x00029210 R9 = 0x015E0000 R10 = 0x018F9770 R11 = 0x00000000
R12 = 0xA0000000 R13 = 0x00010000 R14 = 0x004E61C8 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000
R24 = 0x00000001 R25 = 0x00000003 R26 = 0x004B1834 R27 = 0x00000000
R28 = 0x073FF9FC R29 = 0x000008C8 R30 = 0x00000000 R31 = 0x0000000F
Stack trace:
PC = 0x0079DF1C, SP = 0x02991070
Frame 00: SP = 0x02991080 PC = 0x0079DE1C
Frame 01: SP = 0x02991088 PC = 0x004E1B28
Frame 02: SP = 0x029910C0 PC = 0x004E5FCC
Frame 03: SP = 0x029910E0 PC = 0x004E627C
Frame 04: SP = 0x029910E8 PC = 0x0079FC48
Frame 05: SP = 0x00000000 PC = 0x00799E8C
Here is the stack output:
Minimum process stacks:
Free/Size Name
5048/6000 hulc_flash init
5768/6000 CDP BLOB
8536/9000 IP Background
5464/6000 MDFS LC IPC Init Process
5720/6000 MDFS Reload
5712/6000 stp_change_tree_type
10400/12000 master cfg mgr init process
5728/6000 vqpc_shim_create_addr_tbl
5712/6000 SPAN Subsystem
5712/6000 bulk config process
4912/6000 hpm bulk_vlan_state process
11336/12000 Router Init
8320/12000 Init
8760/9000 cdp init process
5560/6000 RADIUS INITCONFIG
5248/6000 HUDLD fiber table process
5704/6000 Hulc Backup Interface Process
2600/3000 Rom Random Update Process
35208/36000 TCP Command
9208/12000 Virtual Exec
Interrupt level stacks:
Level Called Unused/Size Name
4 101791920 8096/9000 NETWORK INTERFACE CHIP
5 0 9000/9000 SUPERVISOR EXCEPTIONS
6 16034 8936/9000 NS16550 VECTOR
stackdecoder does not giving me anything usefull.Unknown error cause or something.
Can anyone help?
Thanks
Kurt
08-02-2007 03:35 AM
Running it thru the output interpreter it gives me the following , you will have to check thru these to see if any apply to your case.
CSCsd52341
CSCeg51102
CSCsd69967
CSCse35671
CSCsi83277
CSCsc01706
CSCse03739
CSCeh29781
CSCef58927
CSCsi81401
CSCsa72400
CSCsh64567
08-02-2007 06:02 AM
hi Glenn,
Thanks for your feedback.
Seems that none of these bugs are related to our problem.
:(
Kurt
10-11-2007 11:57 AM
Kurt, how did you come out with this? I have the same issue.
Thanks,
Kevin Moline
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